Name:
Miles Conrad Award Lecture - Jim Neal
Description:
Miles Conrad Award Lecture - Jim Neal
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T00H16M54S
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https://cadmoreoriginalmedia.blob.core.windows.net/9c63e7ed-ded7-4274-bee8-89b71efc15ce/Miles Conrad Award Lecture - Jim Neal.mov?sv=2019-02-02&sr=c&sig=usvR4lQmFZ7UcJ%2FPDTMPoi9fKLlZ1dXuOYWnEPIPm18%3D&st=2024-11-24T01%3A05%3A38Z&se=2024-11-24T03%3A10%3A38Z&sp=r
Upload Date:
2023-02-13T00:00:00.0000000
Transcript:
Language: EN.
Segment:0 .
[MUSIC PLAYING]
JAMES NEAL: I am deeply appreciative and honored to have been selected for the 2020 Miles Conrad Award from NFAIS and NISO. What a way to start a new decade. I was distraught when I realized that the awards ceremony would be held during your conference on February 23rd to 25th, and that this conflicted with a longstanding commitment to be in Brazil at that time. I am thankful that I was allowed to participate in this asynchronous way and to share some reflection on our work.
JAMES NEAL: I have been given three questions and about 15 minutes to comment. "When you started in library leadership, Jim, what were the pressing issues the information community faced, and how have they changed over your career?" The answer-- from 46 years ago, funding-- always funding. Not enough. Imminent technology.
JAMES NEAL: New collaborative strategies and social unrest. "What has been the most disruptive change in information dissemination over your career, and how well or poorly have we as a community reacted to that change?" The answer-- global scholarly communication, online learning, user-managed applications, big data, streaming access, smart objects and systems.
JAMES NEAL: We have not reacted always very well. "What do you see as the biggest challenges faced by the library publisher and information intermediaries community over the next five to 10 years?" Democratization of creativity; the born-digital explosion; policy chaos including privacy, market monopoly, global intellectual property, intellectual freedom; the challenges of diversity, equity, and inclusion; human-machine symbiosis, blended reality.
JAMES NEAL: I have noticed that over the last several years that my presentations at professional conferences have become more alarmist and strident. I have subscribed to the Emerson adage that sometimes a scream is better than a thesis. Prognosis exercises offer opportunities to set aside reason, to avoid evidence, and just speculate with abandon. Library and publisher and information intermediary futures are particularly challenging to define, as the community of interest is narrow and the implications of error are modest.
JAMES NEAL: Ken Kesey, author of One Flew Over the Cuckoo's Nest, once commented in an interview, "You can count the seeds in the apple, but you cannot count the apples in the seed." We have entered a period of gross mutability, a state of constant change, of productive and powerful chaos, of hybrid strategies and maverick structures, of radical shifts in our traditional staffing, of massive leadership turnover, and of essential creativity and advancing individual and collective visions.
JAMES NEAL: There are in my view three essential elements. First, we must have hope. Believe in and aspire to expanding relevance and impact. Second, we must achieve power, to have authority, influence, and respect. And third, we must focus less just on ideas, and more on action-- getting things done. We must advance primal innovation, a basic commitment to risk and experimentation, and radical collaboration, moving beyond the kumbaya to more deep and systemic partnerships.
JAMES NEAL: The library has always been a fundamental partner in the learning and research process. But key changes in the information, technology, economic, social, and political environments are challenging this relationship and raising critical questions about our value in the community. Do 20th-century professional skills still matter? Do students see the library as central to their learning?
JAMES NEAL: Do researchers still need libraries? Do the new roles that libraries are advancing as aggressive consumers, intermediaries, and aggregators; publishers and educators; creative and maker spaces; entrepreneurs and policy advocates-- do these present a refreshed opportunity for innovation and library centrality? As we look out over the next decade, libraries will be increasingly defined as convener, enabler, distributor, advocate, and archive, and less as infrastructure, platform, repository, and portal-- resources and applications, recognizing that quality equals content plus functionality.
JAMES NEAL: It's not just what we have, but what we can do with that content. This will be directed more and more to the consumer. Open resources for learning, research, and recreation, and open-source tools supporting innovation, collaboration, and productivity will be more prevalent in the global economy. Self-publishing and niche technology development will dominate.
JAMES NEAL: Information policy wars will dictate national and global, legal and legislative, debates. We will apply new knowledge to new resources to produce new goods and new services. That is, we will help to develop the market. We will focus more aggressively on managing the costs and increasing the benefits. That is, we will add value. We will deliberately think about challenges and unmet needs.
JAMES NEAL: That is, we will seek solutions. Measured transformation will be the key. Transformation-- to change in composition or structure, what we are and what we do. To change an outward form or appearance, how we are viewed, and how we are understood. To change in character and condition, how we do it. I recall the wonderful Mel Brooks film, History of the World Part I.
JAMES NEAL: There is a great scene when Brooks, as Moses, is coming down the mountain, carrying three large tablets. "Children of Israel, I have 15." He suddenly trips, and one of the tablets crashes to the ground. He picks himself up and proceeds down the mountain. "Children of Israel, I have 10 commandments." I think we all applaud the loss of those five additional suggestions.
JAMES NEAL: Allow me to speculate what they were. Thou shall preserve the cultural and scientific record. We are in trouble. The world is producing vast amounts of digitized and born-digital content. The volume, complexity, and dynamism of this information challenge force us to think creatively about how we capture, organize, and preserve long term, and provide for this digital content usability.
JAMES NEAL: We need the technologies, the infrastructure, the financial resources, and the shared responsibility and will. We have done a modest job, at best, preserving the analog record. We are failing in our management of the digitized record, including published e-journals, e-books, e-media, and e-documents. As for the explosion of born-digital materials, some minimal activity, but no sustained programs and investments.
JAMES NEAL: This is an issue of integrity in the scholarly record. We must maintain human records as complete, unimpaired, and undivided as possible, and avoid the current state of repository chaos. At the core of digital preservation and archiving are four principles. We must hold the content-- that is, archive as repository-- but because we cannot preserve, what we have not collected we must enable access-- the repository as persistence.
JAMES NEAL: We must secure the content-- that is, archive as curation. And we must care for the content-- the repository as steward. Second commandment: Thou shall fight the information policy wars. We must more rigorously represent and advance the public interest and the needs of users and readers in critical information policy areas in national and global forums.
JAMES NEAL: We must embrace an expanded role in the legislative, legal, and political arenas. The policy areas of interest are numerous and complex. They include intellectual freedom and concerns over censorship, privacy, and civil liberties; access to government information; network neutrality; and telecommunications policy; open access to research and educational content; copyright; intellectual property.
JAMES NEAL: Copyright is an area of particular concern. Broad exceptions for libraries, like fair use, though strengthened by recent court decisions, and particular limitations which allow for such things as copies for users, inter-library loan, access for the print-disabled, preservation-- these are under threat. There is increasing focus on international agreements and treaties that influence national laws.
JAMES NEAL: More and more of the publications and databases being provided by libraries are covered under contract law, and not the public law of copyright. Technological controls and digital rights management systems are reducing the ability to apply fair use and other valuable exceptions. Third commandment: Thou shall be supportive of the needs of your users and your readers. We are developing a more sustained and actionable understanding of our user communities.
JAMES NEAL: Our users are probably far more diverse than we realize. We intersect with our users way beyond the walls of our fiscal spaces. The current tools for measuring, surveying, observing, and listening to our users are inadequate. Users want more and better content, more and better access, convenience, new capabilities-- things that they have never been able to do before-- the ability to manage costs, to participate and control their information environments, and individual and organizational productivity.
JAMES NEAL: Users want technology and content ubiquity. They want technological sandboxes-- places for experimentation and fun-- but also privacy spaces-- places with protection and anonymity. They want support services-- help when needed-- at appropriate levels of expertise. They want guidance to community resources and assistance with health issues, jobs, and career.
JAMES NEAL: They want community. How can we migrate from the insanity of ROI, return on investment, and focus more on the human objectives, the qualitative benefits of what we do for our community? How can we help users attain their goals, achieve well-being, realize their benefits, move forward, make personal connections, participate fully, and have significant effect in their worlds through us?
JAMES NEAL: How do we draw an effective line between what we do and student and citizen success, faculty and researcher productivity, align between campus, community, economy? How do we contribute to the health of our communities, the values of our community, and the reputations of our community? These, I think, will be important measures looking forward. Fourth commandment: Thou shall cooperate in new and more rigorous ways.
JAMES NEAL: Cooperation is part of our DNA. But we need more radical strategies for collaboration among libraries, publishers, and the scholarly intermediary communities. We need deeper integration of operations in areas of mass production, where we have hopeless redundancy. We need early co-investment, as we build new infrastructures and new initiatives.
JAMES NEAL: We need a commitment to shared network of centers of excellence, from the conditions of knowledge scarcity to the oppression of information overabundance. Cooperation will be a constant for service success and survival. Our future health will be increasingly defined not by sharing resources on the margins, but by new and energetic relationships and combinations, and on innovative entrepreneurial partnerships.
JAMES NEAL: We are in a period of polygamy, of rampant partnering and combinations. Are we ready to move into a period of parabiosis and synergy with selective and deep collaborations? And are we advancing to a period of particularism, with powerful disciplinary service technology and workflow specializations and inter-dependencies? We must be on move beyond the rhetoric of conflict and parallelism in our world that has defined the relationship among libraries, publishers, and information intermediaries.
JAMES NEAL: The last commandment: thou shall work together to improve knowledge creation, evaluation, distribution, use, and preservation. Researchers have the urge to share the results of their investigations through publications. This has been the way they communicate with peers and students around the world. It is part of the academic culture in which they have been raised.
JAMES NEAL: It is the way their ideas and their contributions are preserved for future generations. It is the source of prestige, recognition, and remuneration. Researchers are telling us they need support in several critical areas. They are seeking assistance and navigating, analyzing, and synthesizing a literature they simply cannot keep up with, especially when they move into new and multidisciplinary fields.
JAMES NEAL: They want guidance on working in an open research environment, with scholarly exchange that is continuous and meaningful. They require more robust expertise databases, subject ontologies, and researcher information systems. They expect more consultation and support with research data management. They want help with awareness and integration of disparate sources and gray literature. They argue for more of an informationalist and partner model for support of their work.
JAMES NEAL: Researchers remind us that they work in diverse disciplinary communities. They emphasize the importance of trust, credibility, organized skepticism, and meritocracy in the scholarly process. They recognize that there is a new economics governing research, what is considered important, and what is supported. They see the power of digital and networked information-- big data-- to produce wider vertical integration in research, new modes of scholarly discourse, expanded readership of research results on a global scale, and a democratization of the research process more reliant on the open and free exchange.
JAMES NEAL: How can we together better support these shifting research conditions? I hope that the ideas embodied in these five commandments are provocative and useful, and we'll see the panel conversation which will follow. [MUSIC PLAYING]