Name:
ChronosHub: One Author Experience, Many Underlying Systems
Description:
ChronosHub: One Author Experience, Many Underlying Systems
Thumbnail URL:
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Duration:
T00H21M50S
Embed URL:
https://stream.cadmore.media/player/aa3c1e9d-9271-449e-bb89-e55faf38f551
Content URL:
https://cadmoreoriginalmedia.blob.core.windows.net/aa3c1e9d-9271-449e-bb89-e55faf38f551/industry_breakout__chronoshub_2024-05-29 (1080p).mp4?sv=2019-02-02&sr=c&sig=0KqAZxamMl0nVnXdUUYOP4TPICduxlUh7JbwYjXcJeE%3D&st=2025-04-29T19%3A25%3A43Z&se=2025-04-29T21%3A30%3A43Z&sp=r
Upload Date:
2024-12-03T00:00:00.0000000
Transcript:
Language: EN.
Segment:0 .
Hi, everyone. Can you hear me. Great Thanks so much for coming. And just to say the bags on the chairs are not to block the chairs, but they're little goodie bags for you. So please feel free to take one. The little tote bags. There's three different versions.
One says, I got problems, but workflows ain't one. We'll talk about why. One is my all your things in one place. And the third one I think says much know the author experience that one. So please, please grab them. They're not there to block you from sitting down. But there's also lots of seats here. So if you're standing, you want to get a seat, please come to the front.
Yeah Thanks again for coming. Really appreciate it. My name is Romy beard. I'm the head of publisher relations at Kronos, and I'm here with the rest of the team. We've got Christian back here at the front, our founder and co-ceo, and my lovely colleagues, Bibi and Laura at the back. So if you see us at any other point, please feel free to come and talk to us.
So what, we're here to talk about the session is called one author experience many underlying systems. So what's the problem that we're trying to solve in the publishing journey for authors, getting from A to B isn't always straightforward. It's a very broken author journey. Publishers across the publishing journey use lots of different systems. Authors often have to log into different platforms, deal with different underlying systems.
And that's what we're trying to solve with our proposition of having one overarching author experience platform that can sit on top existing systems that you use. So you might be familiar with the existing chronos hub modules that we have that go all the way through from submission to post acceptance processing of author charges, dealing with things like signing your publishing agreement, paying all author charges like APEX, call it charges.
So as you can see, that sits in a very neat, efficient workflow goes the article goes through to peer review. We pick it up again post acceptance and then it pass it on to production and everything that we do. The author is very plays a really important role because our design, especially is very authentic. We really try and make things easier for authors, and that's one of our key principles with everything we design.
So the platform generally is available for institutions, funders and publishers, but we all have that in common that we want to make things easier for the authors. So in the designs and we'll see that in a minute, you see that it's always really easy to use for the authors and the guiding principles. And in what we're doing is clarity and transparency. We want to make things easier for the authors and bring more transparency to them across the journey.
So that goes from making it really clear to mission what might be your charges that you might face app.css college charges later on in the process, and also bringing more information to authors, not just corresponding authors, but also co-authors during the process. We also want to give more control to the author. So they can make better, more informed decisions about where to submit a manuscript and how to make choices along the journey.
And a third principle I follow is really to make things easier. Simple workflows. We do manuscript extraction to make it easier for the authors and reduce the time they spend on administrative work. So what's new. What we're launching this week. There's lots of different elements to it, but essentially we revamped the author experience when it comes to dealing with our platform and the various elements of it.
So the five things so not 6, five things I'll go from login through to profile a new dashboard, a journal overview and manuscript submission. So I'll take you through these with each of you and I won't go into the detail here. You'll be familiar with the existing problems that you'll have with logins, profiles, dashboards, and across all these. So I won't go into too much detail.
So I'm sure you're familiar how frustrating that can be for authors. So let's talk about what we're launching this week and how we're being different in that. So first of all, there's our login, which is really simple. We can have either a login with a username and password or an OTP, OTP passcode that gets emailed to you to verify. And this is really for authors and corresponding authors. And also it's OneLogin for all journals across publishers journal portfolio.
So on. Each publisher has their own instance of the platform, which includes many configurations, but the login goes across all journals, so it's not OneLogin for each journal, so that makes it a lot easier for authors. And then we've got the profile, so authors and co-authors can create profiles.
What's important here is that we have built in validations, and that means that we verify things like institutional affiliations against known identifiers like Ringgold or Aurora. We match email addresses to them so we can check if an institutional email address matches an identifier, and we can also match it to social links and social media connection. And that's really important in the whole issue about integrity.
So we can identify who that author really is and who that person is to build up a picture of them. And another thing that you can do in profile is set user notifications so authors can decide how they're being contacted throughout the journey, because not every author wants to receive emails or notifications in the same way. So there's a lot of customizations for authors. At the heart of what we're launching this week is the author dashboard.
And this is where everything comes together as one platform where you can see all your author interactions in one place. So that goes from submissions through to submission related actions like complete your submission, accept a transfer, but also post acceptance transactions like you've got a payment outstanding. Decide on your publishing choice. And the idea of that is that it sits in front of your existing system.
So it could link to existing Kronos hub modules that you might use for APC payments, for example. But it can also link to other solutions that you have, for example, a peer review system. So it sits in front of peer review and you can see your decisions within the peer review process and you can also then link out various tools. So like I said, every publisher has their own instance of Kronos.
So what you display is in a publisher branded configured environment and what you want to propose to your authors here really depends on your workflows and what suits your publishing organization. I'm also to add this again, it's not just for corresponding authors, but also authors. So corresponding authors might see actions where co-authors just have information so they can see where the manuscript is, but they will not be the one to let's say, make the payment.
But they informed all the same about where the manuscript is and the status. We also planning to expand this further to include other roles like reviewers and editors, to really cover all aspects of different author roles. Then we have the journal overview. It's really easy for authors to compare journals side by side. We have additional metrics that can be displayed.
You can bookmark your favorite journals and then it's really easy to compare them. One journal might have a higher impact factor, another one might give you a first decision. So it's really easy to see and make better decisions about where to submit. You can also highlight journals that might be most relevant. Or for example, if an author has often submitted to one journal, but there's another journal and some other subject area, you want to promote that to the author.
You can highlight that in terms of a suggested next submission journal. And then we have our submission interface. This is an updated version of what we launched last year. Again, we have these built in validations, so we do a metadata extraction of the manuscript which pulls out all the information from keywords to funder statements to abstracts, all the author information, corresponding author information.
We match it up to orchid IDs and again, do that instant validation. And then like I said at the start, transparency is really key. So for example, we pull out the funder statement from the manuscript and match it against the journals policy. And if there's a mismatch. So if that funder on the manuscript isn't in line with the journal policy, the author would be alerted to that, so much less likely to cause problems later on if we're being super clear about earlier on.
The platform is also responsive, which means you can use it from your tablet, your mobile phone, and it's built with accessibility and standards in mind for everything that we build going forward. So overall, what we propose and what this ensures leaves you with is better data quality. If you collect clean data from the beginning, you have better data throughout the process. Later on, if you do things in isolation, you don't have that consistency all the way across the workflow.
That also then means you have faster back end processing. If you use the right data all the way through. Things work really seamlessly and again, you can track what is happening. How quick does it take manuscript to go from one step to the other. If everything is controlled in one place, not controlled, but accessed and monitored. And overall, you have one unified author journey, one author experience in terms of engaging with your publishing organization, which leads to happy authors, which we'll come back and publish more with you.
So this is another visual of how we represent that. In terms of the different stages at the top, you have pre submission submission all the way through to post acceptance publication, a different steps of the author journey and then konotop, which can sit on top you existing systems. So we know that change is very difficult to manage if you want to change from one platform to another. But this allows you to have one access point and if you do changes to underlying system that doesn't affect the author experience in terms of direct interactions.
So this is just one example of where peer view production finance come in, where exactly the exchanges happen might differ like based on your workflow, no publisher seems to do things in the same way you like to mix it up and do it slightly differently, but hopefully this gives you an idea of what we're proposing. And as I said, the whole journey is configurable. So this goes from the submission forms. They can be configured on a journal level, on a subject level, on a publisher level.
So you have lots of options to add specific questions that one journal has might have, another one doesn't, or one publisher has and another one doesn't. So although it's a platform, there's lots of configurable elements to it. And the same goes for things like profile and a dashboard is really lots of options. What systems you want to integrate with and how you want to present it to your authors.
And that's everything that I want to present to you today. So we have lots of time for questions. And I think we've got microphones as well, if you just want to speak up. Whose first. Yes, go ahead. Yeah I don't know if you meant to use microphones for questions in these sessions.
I know the main ones we do. But quick question. Yeah so do you have any integration with some of those checkers for metadata as well as maybe language tools. So our focus is on the author. Experience as a platform is built right now. So if you want to integrate other author services, for example, that check a manuscript after they're submitted to alert to the author I'd recommend editing that sort of author facing elements.
You can absolutely integrate that and anything that's admin facing so that publisher admins would look at afterwards, it's next step development when we want to include all those other roles. Come on, guys have already offered you. As part of that.
Now you're going to learn a whole lot about authors and what they are presumably about to publish or what's under consideration. Is there any future in which you're. Yeah, absolutely. I mean, I thought at first, to start with your question, it was like GDPR related in terms of what do we keep about author information and a certain elements that we can collect that we would pass on to the publisher and not keep ourselves.
But everything works in a kind of publisher basis. So as a publisher, you can then decide to mark it. For example, in the top bar at the dashboard, you can promote certain journals that might have low submission rates or a new journal that's launched or if there's invited manuscripts. So there's lots of opportunities like that within the platform so that you can promote those elements. Does that make sense.
Yeah Thanks. Yeah Martin. Last question with regard to the financing components and in relation to maybe a more of a theoretical possibility, but unfortunately, last year in particular, we had a record number of attractions, over 10,000 payments. Question always comes up whether the publisher can reimburse the funder.
And whether the Thunder and the water and the thirst for the Resurrection. Is that something that considered Yeah. I mean we not I mean, reimbursement also happened in other scenarios. If someone was charged by mistake and they shouldn't have been or there's a change or exceptional circumstances, whatever, we don't make any decisions about that.
That's a publisher's business decision. If you want to refund an author, you can absolutely do that. I think what you're saying is it's just too difficult. I don't want to say it's not difficult. And a lot of publishers decide not to do it because it's not straightforward, perhaps, but it is it's something we're being asked about and some publishers do do it. So certainly is possible if you want to do it, obviously depends on how it's been paid.
If it's paid by credit card, you can reverse that. If it's paid by invoice, it's a little bit more hassle. But yeah, absolutely, it's doable. But that's a publishers decision. That's not our decision to say we can or cannot do refunds. Yeah no. Yeah, exactly. So everything you see is publisher specific.
Every publisher has their own site on Kronos hub. So again, you would have, if we go back up here really quickly where it has sub in the top left corner, it would have your publishing organization's name. You might want to have different colors for the main buttons that are in line with your color scheme or your logo, for example. Obviously, it will display your journals.
Yes, Helen. Yeah, absolutely. Yeah Yeah. I think the submission piece is key because that's where a lot of the data comes in from. But in that sense, kind in front of peer review. So we're decoupling those two, but everything else can come in from other systems.
Absolutely Yep. So I didn't catch that properly. Do you allow for the cascade journals to include. Yeah so if you're an independent publisher, so you don't publish via larger publisher and you want to cascade to another publisher.
Is that the question. Yeah, I guess that would be possible if you had an agreement with that publisher to allow that. And depending on where that is, I know there's some small publishers that have networks, but that's quite unusual. It would be possible, perhaps an offline discussion. Yeah that's coming soon.
What's coming next. So this is what we launched this week. And, next or further developments like including different author roles. So for reviewers and and editors and publisher admin staff, then we're looking at as well building out a journal recommender piece. So you can essentially put that in after the submission. So drop your manuscript and then it recommends, based on that, what would be the best journal based on your history as well.
What else am I forgetting. Transfers Yeah, but I mean, that's partly already there. But to build that out further on how transfers can be managed. Yeah I think that's it. There'll be other things. This is only the beginning.
It's not like an ended product and that's it. But there'll be more things coming. Yeah publisher which is. Then within that. Thank you for. Works as a publisher, you would decide.
So on the one hand, which chronos hub modules you want to use. So to use this part of the dashboard, you would need to have the submission because that's kind of part and parcel of that. You wouldn't have to do article processing author payment charges through Cronus up necessarily, but you would decide on which modules you use. And then within that you configure your workflow.
So for your journals, for example, for submissions, they don't need to all follow the same submission form. Some of it will be standardized and others will be on a journal level. So does that make sense. Some virtual. Yeah, absolutely.
You could do that. Yeah, you could. For some journals, link somewhere else or other journals might not have payment. Yeah, absolutely. All those amazing other. You may also want to watch.
That's part of the answer also. And German. Look, you guys. But there was a question about.
So believe everything. The people. That's the orchestrator, working to go. All of these initiatives for the housing industry out there. This is also an important stage. Beating off.
We do not have to set up the. Don't have to wake up integrated. You have. Any other questions or thoughts. Hope you could all hear a question at the end.
Yeah great. Well, if you have any other questions later, you want to come and chat. We've got the booth 116, which is at the very far corner. So you won't have to wait through everyone else. You'll hear me again on Friday morning. Do a five minute version of this and then a great session Friday afternoon. How deep is your love with authors.
A panel discussion, which involves a quiz and some music. It'll be really fun, so please join me for that. And don't forget to grab one of the tote bags. There's like spare ones here if you don't have one. Really handy to carry all your stuff around. Thank you so much.