Name:
Scholarly Kitchen - Towards Accessibility
Description:
Scholarly Kitchen - Towards Accessibility
Thumbnail URL:
https://cadmoremediastorage.blob.core.windows.net/e122b67f-f4a9-45d8-8d2d-17748bc16341/videoscrubberimages/Scrubber_4.jpg?sv=2019-02-02&sr=c&sig=DgcwxRMxxrTYocG3G0OHtnYnuVO46t%2BF1iMJRGzWJgE%3D&st=2024-12-21T14%3A01%3A03Z&se=2024-12-21T18%3A06%3A03Z&sp=r
Duration:
T00H17M07S
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https://stream.cadmore.media/player/e122b67f-f4a9-45d8-8d2d-17748bc16341
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https://cadmoreoriginalmedia.blob.core.windows.net/e122b67f-f4a9-45d8-8d2d-17748bc16341/Scholarly Kitchen %e2%80%93 Towards Accessibility.mp4?sv=2019-02-02&sr=c&sig=ulhjmwuU4aTLVaBNIJUdz6Khn06B9B5ZYUmAKNE%2F9sE%3D&st=2024-12-21T14%3A01%3A04Z&se=2024-12-21T16%3A06%3A04Z&sp=r
Upload Date:
2021-06-20T00:00:00.0000000
Transcript:
Language: EN.
Segment:0 .
RUTH WELLS: Hi, everyone. Welcome to the second Scholarly Kitchen video from Publishing Inclusion Enabled. The speakers we've got today are two people who organize conferences and two people who are physically limited in some way. And so we'd like to talk about how to make online conferences more accessible and then look at our future conference diary and think about how to make online conferences more accessible for all, as well as the physical in-person conferences, and essentially how to improve it for everyone.
RUTH WELLS: So this is very much a brainstorming discussion between two conference organizers and two participants. And we'll be asking questions as we go along. The first thing I'd like to do is ask everyone to introduce themselves. So Violaine, perhaps you could start.
VIOLAINE IGLESIAS: Sure. So my name is Violaine Iglesias. I'm the CEO and co-founder of a company that's about three years old that's called Cadmore Media. What we do is host and stream videos on behalf of scholarly publishers and societies. We had been focused on-demand content up until 2020, when, like a lot of other people, we had to dive into the world of online events. So accessibility has been at the core of our mission from the start, from our foundation.
VIOLAINE IGLESIAS: But now our objectives have broadened from making on-demand video accessible to making online events accessible. So we're building a platform that is trying to do that, that is trying to be an accessible platform for online events. We're not quite there yet. And I'm real interested in this discussion because I'm hoping to get ideas for what we need to cover, for what we need to do.
VIOLAINE IGLESIAS: We know that accessibility is always a work in progress. And we know that there's never going to be a solution that works for everybody. But we want to be able to add building blocks towards that goal. So very excited to be here.
RUTH WELLS: Thank you, Violaine. Mark, perhaps you'd like to go next.
MARK CARDEN: Yes. Hi. So I'm Mark Carden. So my real job is I'm a recruitment consultant with Mosaic. So we do executive search in the publishing and scholarly communications space. But my part-time hobby, running at about 150 days a year at the moment, is running the Research and Reader Conference, which has been going for about five years and has always been a physical conference so far.
MARK CARDEN: And this year, for the first time, we're going to be online. We had hoped to be hybrid, but it's going to be online. And there's certainly been challenges with getting it online. And I think in the past for our physical conference, we've been quite strong on kind of diversity and inclusion issues, but not actually that strong on disability issues. And for online, again, we've been rushing to get online and giving a little bit of attention to accessibility but probably not enough.
MARK CARDEN: So I'm interested in this conversation both kind of as a learning experience for me and to both discuss kind of things we have done, but also to learn about needs and about other things that people have done. So that's going be really interesting.
RUTH WELLS: Thank you very much. And Erin, perhaps you'd like to go?
ERIN OSBORNE-MARTIN: Sure. I'm Erin. I work at Wiley. I'm a senior partnership development manager and analytics manager, which is quite a mouthful. Most of my job involves networking with societies and learned organizations to create new partnerships. And as part of that, I attend a lot of conferences. My primary reason for attending conferences is usually networking and meeting people.
ERIN OSBORNE-MARTIN: I'm also physically disabled. So I have a spinal cord injury. I am partially paralyzed below the waist. So those of you who have seen me out and about will probably recognize me from my crutches. And that does make attending conferences difficult, in the sense that even before I actually get to a conference, there's the aspects of planning, making sure that the trip and the hotel is accessible, making sure that the conference venue is accessible.
ERIN OSBORNE-MARTIN: And then also when attending conferences, networking itself can sometimes be a challenge when there's not facilities available for sitting down, for example, like just as simple as having seating.
RUTH WELLS: Right. I never thought of that as being an issue. So that's really helpful just even to start there. Simon, would you like to introduce yourself?
SIMON HOLT: Hi, everybody. So my name's Simon Holt. I'm a book publisher at Elsevier. I'm visually impaired. I also lead Elsevier Enabled, which is Elsevier's disability network, representing people with disabilities and carers as well. As part of my job, certainly before COVID times, I also attended quite a good many conferences, whether that was to meet authors or to find out what was happening in the publishing industry or to talk on diversity inclusion topics.
SIMON HOLT: And challenges for me include being able to get through the airport when you arrive somewhere, being able to get to a hotel, navigating the conference space, so if there are a lot of parallel sessions, understanding where different groups are, and most of all the inability to read conference name badges. So often I don't know who it is that I'm talking to. And I'm unable to really find the people that I need to talk to.
SIMON HOLT: So I'm hooping out of this session we can kind of explore that a bit more and think about some ways that we can explore how either virtual conferences or in-person conference in the future can be a little bit more accessible.
RUTH WELLS: Thank you very much, Simon. So I also want to introduce myself and Casey Alexander who are featured at the top of the screen. You might know as my last video on Scholarly Kitchen about neurodiversity. And please refer back to that and watch us, and you'll get to know us from that video. But I don't want to take over this particular film too much. So the first question I wanted to ask Simon and Erin was, what simple change-- and you've mentioned a couple-- would make your conference experience more fulfilling?
RUTH WELLS: And then in response, perhaps Violaine and Mark could speak about how practical those particular suggestions would be, in the first instance. So we were looking at practicality or whether there was simply a cost barrier to some things which make it unsustainable. So it would be very useful to hear from both of you. So perhaps, Erin, you'd like to start, given that you mentioned the seating.
ERIN OSBORNE-MARTIN: Yeah, absolutely. So I think that is definitely one part of it. I think also just checking that the conference venue itself is actually accessible. I think a lot of people, who maybe haven't experienced a physical disability themselves-- and certainly I was like this myself before my injury. You don't realize what goes into being disabled until it happens to you. And so a lot of venues, especially universities, have really terrible accessibility.
ERIN OSBORNE-MARTIN: And it's just not something that people tend to think about. And especially when it comes to universities, people just assume that those buildings are accessible. And they often are to an extent. But it means quite big workarounds or that you have to go into a separate entrance from everyone else, which is often very far away. And the whole experience can be very tiring. And also there's an attitude of like, oh, well, it's only five steps.
ERIN OSBORNE-MARTIN: And, of course, five steps for someone on crutches is maybe fine at the beginning of the day and maybe not at the end of the day, so really thinking about what accessibility means in the building and not just assuming that everything is fine, really questioning that, the same with the hotels that you might recommend. Not all hotels are as accessible as you might imagine. And then obviously for the conference itself things like seating, just making sure that there is some limited seating available more or less at all times.
ERIN OSBORNE-MARTIN: I think we just assume that everyone is able-bodied until we find out otherwise. And in fact, it'd be more helpful to think of it the other way, to just assume that there is a proportion of the people attending your conferences who are disabled and maybe need a bit more help.
RUTH WELLS: And so we are focusing on physical conference in the moment and actually traveling. So perhaps, Simon, you could speak about the physical experience of traveling to a conference, and then we'll move onto the online, if that's OK with both of you.
SIMON HOLT: Yeah, sure. So in terms of physical, I think for me there the two things as I mentioned are about navigating my way around and also in terms of inability to read name badges. And I think the two things that would make life a lot easier for me in terms of simple, practical things is first of all, it would be amazing if the attendee list for conferences not with email addresses obviously, but just the attendee list was made available to everybody maybe the week before the conference or something like that so that then I could go through, and I could contact the people I know or the people that I want to know.
SIMON HOLT: If I can find their contact details myself and set up meetings, that means that because I know I'll be meeting them at a specific place, that will be easier for me. And kind of as part B to that, as well, actually, if the conference on the website could make clear where a specific place might be, that would be good because often you don't really understand how the setup's going to be until you get there.
SIMON HOLT: And then the second thing that would be helpful is very simply on the conference website, for a physical conference, if there is a contact person for people with special needs who they could contact and who could answer questions. So for me, for example what I often do when I arrive at a conference is in advance, I'll try and get hold of the conference organizers, and I'll get them to give me a tour of the conference venue the day before so I can get the lay of the land and understand where the different rooms are.
SIMON HOLT: And I'll bring my agenda. And I'll say, OK, so here I need to go to this room. And then I need to go to the other room. And if in advance we can kind of negotiate that so the rooms I need to go to are not on the complete other end of the building, obviously so much the better because it takes me longer to get around places. But certainly, the bad experiences of conferences I've had are always where you can't contact somebody in advance of the conference to make arrangements.
RUTH WELLS: Interesting. So attendee lists as a-- historically as a salesperson, always useful. So I don't know who would like to go first. Mark, perhaps, with an imminent two-hour conference, this would be a great time for you to speak about physical conferences.
MARK CARDEN: Yeah, sure. So I on the physical conference side, I think that it's really interesting hearing what people are saying. And I know Erin's been to R2R and at our venue at BMA there. And I think it's quite easy for a conference organizer to kind of outsource physical accessibility to the venue. You kind of assume that the venue, if it's a sensible venue, has complied with proper regulation and so forth.
MARK CARDEN: But it's really interesting to hear how that is not always the case. And I think that actually, yes, for conference organizers to do a walkthrough at the venue and look at those issues is a valuable idea. So I think that's important. And then kind of the dynamics in the conference itself, yes, so at R2R, we work quite hard on kind of connecting the participants together, that we don't think of it as a passive audience but as a collaboration.
MARK CARDEN: And I'm a bit obsessive about name badges being readable from across the room. But obviously for Simon, that's not very helpful. So it's interesting to see useful kind of workarounds, like to get lists in advance and that sort of thing. So I think, in a way, it's these really small things. I'm now hearing Erin. I'm flashing on how past R2Rs at lunch. There's both standing areas and seating areas.
MARK CARDEN: But in the coffee break, I'm thinking, was there somewhere to sit? It actually feels like it's a lot of really quite small things that make quite a big difference. It's not about pull down your building and start again. It's about just little incremental helpful things that make all the difference. And I think that's super important.
MARK CARDEN: So I think all conference organizers really kind of ought to have this conversation with someone to really kind of open up that [INAUDIBLE],, I suppose.
RUTH WELLS: Fantastic. So Violaine, I'm conscious that you manage mainly online conferences. But is there anything you just wanted to mention, having heard those comments?
VIOLAINE IGLESIAS: I will move on to online conferences and just say that a lot of what's been described is much more easily solved online than physically. And it is-- although the challenge is going to be different, and it's going to be more technology related than with when you're trying to solve the physical challenges attending a conference at a venue. But a lot of the work that needs to be done to make online conferences accessible has already been done because we're trying to make the web accessible.
VIOLAINE IGLESIAS: So the first thing to do is to apply the rules of web accessibility to online conference platforms and make sure that they are compatible with screen readers, that they can be navigated with a keyboard, that the color contrasts are right for videos. We need to make sure that there's captions. But there already-- there's a set of rules that you can start from. And then based off of that, which is kind of the baseline, and that's what the platforms should provide, really-- that's the venue being accessible.
VIOLAINE IGLESIAS: Online, it's the platform that needs to be accessible. But based off of that, I think it's the rules are going to be very similar, where the first thing that you can do is just ask people when they register if they need anything special. So when you go to a conference, you're going to say, yeah, I'm a vegan. I want the special lunch. Well, if you're going to be asking people what they need for lunch, you can certainly ask them if they need any special help and then having somebody there to help also potentially navigate the platform ahead of time.
VIOLAINE IGLESIAS: Why should that be different? But in terms of interactions, the thing that we found really interesting is that ultimately people go to conferences to access content and people. And so you need to make sure that both content and people are accessible to everybody. And what that means is you may need to make content and people accessible in a variety of ways because you could be very clever and add captions to a video.
VIOLAINE IGLESIAS: But then that's not going to solve everybody's problem. Or you could say, OK, we've got somebody who's not able to speak. So we're going to make chat accessible to them. But that doesn't mean that somebody with physical disabilities is going to be able to chat. So it's all about the alternatives and making sure that the content is accessible via audio, via text, and that people can be accessed both in these types of Zoom meetings, which are better for some people, but also via chat for those people who can't speak.
VIOLAINE IGLESIAS: So I think it's the variety of things that you need to accommodate which can be daunting, which is also why it's helpful to ask your particular attendees, hey, do you need something? Is there a particular piece that I need to focus on? There's so many ways to be creative.
RUTH WELLS: Thank you.
SIMON HOLT: I want to pick up on something that Violaine just said that I think is really crucial. And that's the bit about advance planning and actually asking people at registration. Look, I think it's a belt-to-braces thing in terms of when people arrive at a conference, obviously that might be something. But actually so much of this is about preparation beforehand. So for me, for example, when I go to a conference, in the physical conference, if there's a slide presentation, I'm not going to be able to see it.
SIMON HOLT: It'd be great if the site could be made available in advance. Now, that's not always possible because they're not always ready in advance. But from an organizing point of view, I imagine it's probably a lot more helpful if you understand who it is that's coming and what needs that might have so you can work together with them as opposed to all of us sort of being put into a situation on the day, where somebody needs something that you can't provide.
RUTH WELLS: Makes sense.